System Management (On‑site & Remote)

Reliable IT support — fast remote help or a technician on‑site. We keep your systems healthy and your team productive.

What we take care of

From urgent incidents to structured maintenance. Windows, macOS, servers, networking and Microsoft 365 — handled with clear communication and tidy documentation.

On‑site & remote system management
Incident response

Login issues, printers, slowness, email or network outages — resolved fast, remote‑first.

Maintenance & updates

OS & firmware updates, antivirus, backups and health checks to prevent downtime.

Install & rollout

New workstations, peripherals, NAS/servers and network gear — deployed cleanly.

Monitoring & reporting

Proactive alerts, disk/CPU checks and simple monthly summaries of actions taken.

Microsoft 365 admin

Users, licenses, SharePoint/Teams, security defaults and best‑practice policies.

Advice & optimisation

Right‑sizing hardware, network improvements and simple, secure ways of working.

What’s included

Helpdesk
Friendly point of contact for incidents and how‑to questions.
Scheduled work
Planned maintenance windows for updates and changes.
Security hygiene
Backups checked, updates applied, accounts and access reviewed.
Documentation
We document changes and keep an asset overview up‑to‑date.
Basic Info
  • Hourly rate (onsite & remote): €75/hr
  • Billing model: Door‑to‑door (incl. travel time)

After the first hour, billing per 15 minutes.

FAQ

No. We work door‑to‑door at €75/hr, which includes travel time. Parking or toll fees (if any) are passed through at cost.

Yes. We handle Windows Server, Synology/Linux, UniFi networking and Microsoft 365 administration. For larger projects we’ll propose a fixed scope.

We offer SLA add‑ons with response targets, monitoring and regular reporting. Tell us your hours and critical systems; we’ll tailor a plan.

The first hour is charged in full; after that we bill in 15‑minute increments. Remote fixes under one hour are billed for the actual time spent.

Need help now or planning maintenance?

Tell us what’s going on. We’ll advise the quickest path to a fix, remote or onsite.

Request support