How we work
Pragmatic. Secure. Measurable. From discovery to 24/7 operations.
Discover
Workshops and quick audits to align goals, constraints, and current state – infra, apps, security, and costs.
Goals & scopeDesign
Architecture & runbooks: networks, compute/storage, backup/DR, security baselines, acceptance criteria.
ArchitectureBuild
Implementation with staged rollouts, IaC where it helps, and production‑ready monitoring from day one.
ImplementationOperate
24/7 monitoring, capacity planning, patching, backups, SLAs & clear reporting. We run it with you – or for you.
SLA & runSLAs & Support
- Clear response & resolution targets
- Proactive alerts with on‑call rotation
- Change windows & maintenance notices
- Monthly reports: uptime, incidents, capacity
Security by design
- Network segmentation, least privilege, MFA
- Backups with immutability & routine restore tests
- Patch management & vulnerability follow‑up
- Logging & monitoring with actionable alerts
Tooling & Standards
We favour proven, observable, and maintainable components. The exact stack depends on your needs – always documented and not a black box.
- Virtualisation & containers (VMs, containers)
- Reliable storage & backups (replication, snapshots)
- Network: routing, firewalls, VPNs, IX connectivity
- Monitoring & metrics (uptime, capacity, logs)
- Versioned config & runbooks where useful
Onboarding in 3 steps
Objectives, access, intake of current state.
Monitoring, backups, baselines, docs.
SLA in effect, monthly reporting, roadmap.
Want a concrete next step?
We can start with a short discovery and a pragmatic roadmap for your environment.